Commercial and Farm 24/7 Emergency Roadside Service – 800-268-5114
The Michelin Commercial Service Network (MCSN) was established to provide a reliable chain of commercial service providers to help keep you on the road. Michelin created a new standard for consistent, high-quality nationwide service, and each network member is independently audited and must adhere to rigorous service standards.
As a franchise member, Bauer Built is COMMITTED to providing:
- MICHELIN® tires and retreads
- Properly torqued wheels
- Certified Master Technicians
- TIA* repair methods
- Emergency Roadside Service event details that are accurately recorded and easily accessible
- Adherence to your service operating specifications
- Mounted wheel programs
WHY CHOOSE THE MCSN
If you rely on third-party entities to complete your tire and mechanical maintenance, the Michelin Commercial Service Network can provide you with consistent pricing. That will help you maintain expenses and control your bottom line, especially when you need an emergency roadside repair.
Because Bauer Built is a part of this elite network of commercial dealers, we’re required to deliver a specific level of commercial truck and semi-truck repairs that meet Michelin’s unique threshold. So, if you’re driving a route through the Midwest, you can count on us to provide fast and comprehensive service.
Our accessibility means we’re available to conduct scheduled maintenance and unexpected repairs.
Do you need emergency tire repairs on the road? We can help. Maybe you’re halfway through your long-haul route, and you need encounter a mechanical issue. You can contact a nearby Bauer Built location, and we’ll get you in, complete your service, provide you with a comprehensive report and get you back on the road.
WHAT’S EXPECTED OF AN MSCN MEMBER?
Prevention: As an MSCN member, Bauer Built must provide preventative maintenance to our commercial customers. We identify and mitigate any maintenance issues before they become serious problems that affect your efficiency, safety and budget. We utilize electronic monitoring systems and evaluations to address operational issues such as low/high air pressure, low tire tread, mismatched tires and irregular tire wear.
Emergency Service: You can’t anticipate everything. When you need in-terminal or roadside emergency assistance, you can count on Bauer Built to deliver efficient and effective service. Michelin’s Emergency Roadside Service (ERS) system connects your fleet to mechanical, towing and tire services across North America. We have more than 30 locations across the Midwest to provide you with timely emergency service, access to live event monitoring and tire service.
Detailed Reporting: You need direct access to reports, analyses and other documents pertaining to your repairs to know what issues have been addressed and what needs to be fixed. Maintaining up-to-date reports is a pillar of the MCSN, and we’re committed to providing you with a complete list of sales and service data. Our reports provide commercial drivers and fleet operators with purchase records, emergency incidents, prevention activities, warranty summaries and much more.
Fleet Service Profiles: To complete your service profile, we require your input and specifications to create a detailed asset management program. With your approval, that information is available to other service network members to ensure you receive consistent repairs and maintenance anywhere in North America. Profile information may include new tire and retread recommendations, alignment specifications, scrap handling instructions, PSI standards, ordering and invoicing requirements.
MCSN SERVICES AT BAUER BUILT
As a Michelin Commercial Service Network member, our technicians, facilities, equipment, vehicles, and practices conform to the highest industry standards.
- One call to 800-268-5114 will get our after-hours roadside service rolling. Please get in touch with our nearest location during business hours.
- Our service fleet works 24/7/365 to minimize downtime
- Average Emergency Roadside Service customers within 30 miles of our locations are back on the road in under three hours
- We receive over 9,000 emergency tire service calls annually with a 95% acceptance rate
- On-site service is available for scheduled lot checks and service at your fleet location
WHERE CAN I FIND A BAUER BUILT MCSN LOCATION?
Bauer Built Tire & Service is proud to provide comprehensive preventative and maintenance services to several states in the Midwest.
Our service locations include:
| Indiana: Indianapolis Clarksville Illinois: Romeoville Iowa: West Burlington Waterloo Sioux City Mason City Dubuque Des Moines Davenport Cedar Rapids Carroll | Minnesota: Rochester Preston Mankato Le Roy Eagan Blue Earth Missouri: Kansas City Joplin Nebraska: Fremont Grand Island Lexington Lincoln Norfolk Omaha | North Dakota: Fargo South Dakota: Sioux Falls Wisconsin: Waukesha Manitowoc Eau Claire Durand |
Come to Bauer Built whenever you need fast, reliable service on the road or in the shop. Contact us to learn more about our Michelin Commercial Service Network capabilities.