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ERS – 800.268.5114

24-Hour Commercial Tire Roadside Service

Bauer Built Tire is a leading provider of roadside services within the Michelin Commercial Service Network. We are measured on multiple key performance metrics established to deliver the highest level of consistent excellence service. The franchised network is independently audited and must adhere to rigorous service standards to:

  • Maximize/Optimize uptime
  • Breakdown speed and accuracy (get it right the first time)
  • Safety and OSHA compliance
  • Standardized tools and procedures
  • Invoice efficiency
  • Billing accuracy

The MCSN network consists of hundreds of dealers across the United States, Mexico and Canada.

Our Emergency Roadside Service is available 24-hours a day to minimize downtime. When the need arises after-hours, one call to 800.268.5114 will get the roadside service rolling. If you’re located within 25 miles from our location, our customers are typically back on the road in 120 minutes. We manage over 6,000 emergency calls annually with a 96.3% acceptance rate. Please contact the Bauer Built Tire & Service Center closest to you for service; to find a location, please click on this link to view a listing of our locations.

Bauer Built

EMERGENCY ROADSIDE SERVICES

As a member of the Michelin Commercial Service Network, our technicians, facilities, equipment, vehicles and practices conform to the highest industry standards.

  • One call to 1-800-268-5114 will get our after-hours roadside service rolling
  • Our service fleet works 24/7/365 to minimize your downtime
  • Average ERS customer within 25 miles is back on the road in 120 minutes
  • Over 6,000 emergency calls annually with 96.3% acceptance rate
  • On-site service available for scheduled lot checks and service at your fleet location

To read more, click on the link.

MCSN

DELIVERING CONSISTENT, HIGH-QUALITY SERVICE NATIONWIDE

The MICHELIN® Commercial Service Network™ has established a new standard for consistent, high-quality service nationwide. Michelin’s franchised network is independently audited and must adhere to rigorous service standards:

  • Maximize/optimize uptime (roll-time target of 2 hours)
  • Breakdown speed and accuracy (get it right the first time)
  • Safety and OSHA compliance
  • Standardized tools and procedures
  • Invoice efficiency
  • Billing accuracy

As a franchise member, we are COMMITTED to offering:

  • Availability of both MICHELIN® tires and retreads
  • Properly torqued wheels
  • Certified Master Technicians
  • TIA* repair methods
  • ERS event details accurately recorded and easily accessible
  • Adherence to your service operating specifications
  • Mounted wheel programs

To read more, click on the link.